How It Works?

What Can I Do?

Environmental Gains

Help Center

Top up your wallet, make your spending easier!

You can increase your refund savings by topping up your wallet balance from your own account or credit card, use your entire balance for your purchases, and take advantage of the opportunities that will be offered to you very soon within the application.

You can top up your DOA digital wallet with your credit card or bank account.

In cases where your balance is not enough to pay for deals or purchases within the app, you can increase it by transferring money from your own account and use it freely.

How to Top Up Balance in DOA Digital Wallet?

Click on the "Other Transactions" button in My Wallet and select the "Top Up Balance" option.

Choose which way you want to top up your balance.

Select the source of balance transfer as credit card or bank account.

Enter the amount you want to top up and confirm.

Follow the instructions and complete your balance top-up.

How-To-Load-Balance-To-Doa-Digital-Wallet-Login

Frequently Asked QuestionsYou can find answers to the most frequently asked questions and everything you’re curious about the DOA app in this section.

How can I use the DOA mobile app to return packaging with a deposit to DOA Return Machines?

To process your return through the DOA Return Machine;

Touch the digital screen of the DOA Return Machine and click on the "Return" button in the DOA mobile app.

Then use your mobile phone camera to scan the QR code that appears on the screen of the DOA Return Machine.

One by one, place the packages with the deposit into the feed hopper of the DOA Return Machine.

After completion of the return process, the refund deposit is immediately credited to the DOA Wallet.

You can track your refunds and details on the DOA mobile app or website by logging in to your wallet.

Which packaging can I return?

You can return empty packages with DOA markings from disposable pet, glass, aluminum bottles/boxes between 0.10 - 3.01 L.

Where can I return deposited packaging?

You can make your return at the DOA Return Center or the DOA Return Machine. To find your nearest return point:

Click on the "Find a Return Point" button on the home page of the DOA mobile app or on the "Where do I return?" page under the "How it works?" menu on the DOA website.

Locate the return point on the map.

You can also get directions if you wish.

Can I view the number of packaging returns with deposit?

You can track the number of glass, PET and aluminum bottle/can packaging returns in the "My Monthly Environmental Gains" section of the DOA mobile app on the home page or in the "Environmental Gains" menu after logging in to your DOA wallet on the DOA website.

How can I withdraw money from an ATM?

To withdraw money from an ATM via DOA mobile app;

Go to the "Wallet" page

Click on the "ATM withdrawal" option.

Specify the amount you want to withdraw.

Scan the QR code on the ATM screen with your mobile phone camera and complete the withdrawal.